FAQ
Your questions.
Clear answers.
Everything you need to know before we get started. No filler, no sales talk.
Pricing
What does the System Check cost?
The System Check is free and non-binding. In 60 minutes, we look together at where your business is losing the most time. You decide afterward whether and how to move forward. No pressure, no sales pitch.
Pricing
What does the one-time setup cost?
The one-time setup starts at EUR 1,500 net. Depending on the scope and complexity of your business, there are three packages: Foundation from EUR 1,500, Business from EUR 2,500, and Pro from EUR 4,500. All prices plus VAT. Exactly what's included, we discuss in the System Check.
Pricing
What does the monthly support cost?
Monthly support comes in three tiers: Self-Reliant for EUR 97, Support for EUR 197, and Premium for EUR 397 per month, each plus VAT. Support is cancellable monthly, with no minimum term.
Pricing
How does payment work?
For the one-time setup, 50 percent is due upon placing the order, and the remaining 50 percent upon handover. Monthly support is invoiced in advance each month, payable within 14 days.
Process
What does the first step look like?
You book a free System Check. In 60 minutes, we look together at where your business is losing the most time and what can improve right away. At the end, you'll know whether we're a good fit, and I'll know exactly what you need.
Process
How long does the setup take?
Usually 4 to 6 weeks from the first conversation to handover. This depends on which package you choose and how quickly we gather the necessary information and access together.
Process
What happens after the handover?
You get personal training until you truly understand the system and can work with it independently. After that, you can optionally choose monthly support, and I'll remain your point of contact, keep the system up to date, and be quickly available for questions.
Process
How much time do I need to invest myself?
I build the system, you can largely sit back. What I need from you: access, a bit of information about your workflows, and some time for the final training. The effort on your side is a fraction of what you're currently losing every week in office time.
Process
Do you work remotely or on-site?
The setup is generally done remotely, which is fully sufficient in 99 percent of cases. If an on-site appointment makes sense, for example for final training at your business, that can be arranged separately.
Technology
Do I need technical knowledge?
No. I explain everything step by step until you feel confident. The handover only happens once you truly understand the system, not before.
Technology
What exactly is the A³ Business System?
The A³ Business System is a central place where inquiries are captured, quotes are created, applications are managed, and tasks are tracked, all without paper, without shouting across the office, on any device. Not an extra program nobody uses after three months, but a system that truly fits your business.
Technology
What devices can I use?
The system runs in the browser and on your smartphone, you don't need any special hardware or installations. Whether on your PC at the office, on a tablet, or on the go on your phone: you have access everywhere.
Technology
What happens to my data?
Your data belongs to you. Processing is fully GDPR-compliant. If personal data is processed as part of the setup, we'll sign a data processing agreement (DPA). More details in the Privacy Policy.
Support
Is there a minimum contract term?
No. Monthly support can be cancelled with 4 weeks' notice to the end of the month. No minimum term, no annual contracts, no hidden clauses.
Support
What's the difference between the three support packages?
Self-Reliant (EUR 97) means: you get ongoing updates and optimizations to the system, but you're responsible for day-to-day operations yourself. Support (EUR 197) additionally includes direct availability for questions. Premium (EUR 397) is designed for businesses that want active collaboration on further development. What exactly belongs in your package, we clarify in conversation.
Support
Can I book support without a setup package?
Monthly support generally requires a prior setup. Only this way can I be sure the system truly fits your business and that the support actually makes sense. In exceptional cases, and for existing systems, we discuss this in the System Check.
Is this for me?
Which industries is Tech it easily suitable for?
In principle, there's no industry Tech it easily isn't suitable for. I focus on small and medium-sized businesses with 3 or more employees, whether trade, services, or retail. If inquiries get lost, quotes are still written by hand, or applications disappear somewhere, this is a good fit.
Is this for me?
When doesn't it fit?
It doesn't fit if you only want to get started in a year, if a concept without implementation is enough for you, or if your business has over 100 employees and already has an IT team. I work with businesses that want to change something now.
Not covered?
Your question isn't on the list?
Book a System Check
60 minutes, free of charge. We clarify everything directly in conversation, no form, no back and forth.
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See first if it fits.
Then you decide.
The System Check costs nothing and commits you to nothing. In 60 minutes, you'll see where your business is losing the most time.
Questions beforehand? Email me: [email protected]